Where are you located?

Our showroom and warehouse is located in Raleigh, NC,  on Chapel Hill Rd, near to I-40. 

We are available to meet by appointment, at a time convenient for you. Please contact us if you would like to see our inventory in person at our showroom.

What areas do you serve? Will you deliver to the beach?

Cottage Luxe typically provides rentals for clients and venues within the Triangle (Raleigh, Durham, and Chapel Hill) and the surrounding area.  While we are based in Raleigh, we travel to coast and the mountains often! 

That said, we would be happy to talk with you about your wedding or event taking place outside of the above areas. We have served longer distance events in the past in areas including Charlotte, Huntersville, Asheville, Linville, and Banner Elk, NC and in Charlottesville, VA. Minimums and delivery charges will apply and are based on mileage. Please contact us to confirm our remote crew’s availability on your event’s date prior to creating your product wishlist.

Do you work with remote couples?

Yes! In fact, it’s one of our specialties.

We understand the unique challenges of planning your wedding remotely and work frequently with remote couples. Since our processes are designed to make your job easy no matter where you live, our remote clients love working with us.

Learn more about our furnishings rental services for remote couples here.

What about remote corporate event planning?

We work frequently with Destination Management Companies (DMCs) and corporate event planners within and outside of our immediate area. Just like our wedding clients, our corporate clients – both local and remote – love how easy it is to rent the furnishings they need to outfit their event space with us.

Learn more about our furnishings rental services for corporate events here.

I love everything on your website, but I am having trouble deciding. Can you help?

Of course! We would love to help you choose the right pieces for your event while working within your budget. We also work with a lot of great event designers and wedding planners we can recommend. 

What forms of payment do you accept?

We accept personal checks and all major credit cards through a secure online credit card system (we do not pass on a fee to our clients, we absorb it because it is part of life/business as we know it).

What happens if an item gets damaged during my event or before you pick it up?

We charge a mandatory 8% “Peace of Mind Damage Waiver Fee” on all orders to help provide you with reassurance during your event. The fee covers normal wear and tear, such as scrapes on farm tables or small nicks and stains on furniture. These little things happen and we don’t want you stressing about them during your event!

The fee does not cover disrespectful treatment of our pieces, weather-related damage due to items left outside during a storm or overnight, gross negligence, or missing items.