How do I go about renting the casual elegance?
It’s pretty easy, actually. First you pick out the items you’d like to have at your event. Then, make a wishlist. Next, give us a call or send Rosanne an email at firstname.lastname@example.org and we’ll check the availability on the items you’ve selected and send a quote along with a delivery estimate.
If you want to reserve these items, you’ll pay a nonrefundable 50% deposit and the remaining 50%, 10 days prior to the event. We will show up at the predetermined time. Your event will be the gorgeous casually elegant of your dreams. Then we will pick up everything after the party is over. All details will be worked out with you or your event planner before your big day.
What forms of payment do you accept?
We accept personal checks and all major credit cards through a secure online credit card system (we do not pass on a fee to our clients, we absorb it because it is part of life/business as we know it).
Can I make changes to my order?
Yes, you can make changes to your order up to two weeks prior to your event. We know that as the guest count comes in, the numbers will change and we are happy to adjust counts for quantity changes. However we can not take off a lounge piece or a large quantity of farm tables/chairs that we have held for months for you.
What is the damage waiver fee?
We charge a mandatory 6% damage waiver fee. This covers normal wear and tear such as accidental tableware breakage or small nicks and stains to furniture. It does not cover non-respectable treatment, weather related damage due to items left outside during a rainstorm or overnight , gross negligence or missing items.