The Rental Process

The Rental Process, Mug with image of reserve your date today

 

How do I go about renting the casual elegance?

It’s pretty easy, actually. First you pick out the items you’d like to have at your event. Then, make a wishlist. Next, give us a call or send us an email at cottageluxe@gmail.com and we’ll check the availability on the items you’ve selected and send a quote along with a delivery estimate.

If you want to reserve these items, you’ll pay a nonrefundable 50% deposit and the remaining 50%, 10 days prior to the event. We will show up at the predetermined time. Your event will be the gorgeous casually elegant of your dreams. Then we will pick up everything after the party is over. All details will be worked out with you or your event planner before your big day.

What forms of payment do you accept?

We accept personal checks and all major credit cards through a secure online credit card system.

Can I make changes to my order?

Yes, you can make changes to your order up to two weeks prior to your event.

What is the damage waiver fee?

We  charge a mandatory 6% damage waiver fee. This covers normal wear and tear such as accidental tableware breakage or small nicks and stains to furniture. It does not cover non-respectable treatment of our pieces, gross negligence or missing items.